Shipping and return policies for fossildungeon
- Shipping Info
All orders are shipped within 1-to-3 days of reception, by first class mail by the United States Postal Service. All foreign orders are shipped by airmail. On orders for artifacts we include tracking to ensure their arrival.
For overseas orders, please be aware that we declare a "0" value to help prevent customs problems. If ordering an artifact, we can include a value or insurance, if you wish.
- Return Policy
We warranty the authenticity and condition of each artifact in our catalog. We have taken care to showcase our artifacts in their true form through description and photos. When available, we have included provenance details for our artifacts. If you receive your artifact and are unsatisfied, it may be returned for a full refund within 30 days of receipt. Please notify us prior to returning any artifact. These conditions do not apply to our music product, but if you should happen to experience a defect with our product, please let us know and we will gladly replace it, free of charge.